.:: TwistedLeds.com::.

Policies

Warranty

All items carry a lifetime warrenty on illumination.

You must be satisfied with your purchase from Twisted LED's or return the item within 30-days for full refund.

The item must be received in the same condition as supplied to you.

Certain items are easily damaged by improper connection or installation and will not be accepted for refund if damaged by purchaser.

Use the Contact Us form to request a return authorization before returning the item.

Twisted LED's will make every effort to prevent damage during shipping However should such damage occure, the item will be accepted for full refund as stated above.

No restocking charge will apply.

Shipping charges will not be refunded.

Thank you for Choosing Twisted LED's as your custom lighting source.

Protecting Your Personal Information

We will provide specific notice before collecting any of your personal information (details that can identify you as an individual, such as your name or address). We will explain what information is being collected and how it will be used. You have the right to decline to have this information collected or transferred for marketing purposes.

We collect no personal information about you unless you choose to provide that information to us. We do not use techniques that collect personal information about you without your knowledge.

We will not transfer your personal information to a third party for marketing purposes unless we have your consent. Any personally identifiable data about our customers or Web site visitors is stored securely.

Cookies

In order to improve our site on an ongoing basis, we may use cookies to track your visit. A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the website that gave it to you. It functions as your identification card. It is not a program and cannot be executed as code or deliver viruses.

Cookies can also customize the site to your particular interests or store your personal information – like passwords or user IDs. If a site ever greets you with your name, chances are it’s using a cookie to do so.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie – this gives you the chance to decide whether to accept it. To learn more about cookies and how to change your settings, please use the help function in your browser. The alerts will be quite frequent, however, and may eventually become annoying.

What about spam?

You will not receive marketing e-mail from this organization unless you have consented to receive it. From time to time we may use e-mail as a way to keep in touch with our existing members, customers and other interested individuals. However, we do not send 'spam' (unsolicited marketing e-mail).

If you agree to receive e-mail communications from us, every e-mail message we send to you will include an e-mail address to which you can respond. If at any time you decide you do not want to receive marketing e-mail from us, simply let us know and we will remove your name and e-mail address from our marketing lists. We will do the same with your mailing address and telephone number, on request.

When You Leave This Site

This policy discloses the privacy practices for our website. However, our site contains links to other sites. Once you link to another site, you are subject to the privacy and security policies of the new site. We encourage you to read the privacy policies of all websites you visit, especially if you share any personal information.

About

Our goal at Twisted Led’s is to bring you the best product on the market at the best price possible. We feel that something has been lost over the years in business and we bet you already know what it is CUSTOMER SERVICE and the idea that the customer always comes first.

We feel that if we can provide a quality product at a fair price matched with the best customer service around we will win your trust and your business.

If for any reason you ever have a problem with a product you have bought from Twisted Led’s Please DO NOT hesitate to call and let us know what we can do to make it right for you. We look forward to earning your business and helping you illuminate your ride in order to add safety along with a unique style all your own.